To get OTA updates for your 2024 US Mazda CX-5, you'll need the appropriate regional files. First, head to settings and check your firmware version to make sure everything's in order. Are your friend's files meant for the US model? If you're not certain, reaching out to a dealer could be a good idea. Interested in a quick guide to check your firmware?
For a visual guide on updating your Mazda's software, you might find this video helpful: